Privacy Policy

Carlab (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

Information you provide

We collect personal details you enter during checkout, account creation, or contact forms, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

Information collected automatically

When you browse our store, we automatically receive data such as:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the site

This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases, updates, or support

  • Improve website performance and customer experience

  • Detect and prevent fraud

  • Send promotional emails (only when you opt in)

3. Sharing Your Information

We only share your data with trusted service providers that help us operate our business. This may include:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping and logistics partners

  • Email marketing tools

  • Analytics platforms

We do not sell, rent, or trade your personal information.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Deliver personalized content

  • Analyze site traffic and performance

You can adjust cookie settings in your browser at any time.

5. Data Security

We take strong measures to protect your information. Shopify provides secure hosting and encrypts all payment details. While we follow industry standards, no online system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing emails

To make a request, contact us at [add your email].

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, reach out to us:

Carlab USA
Email: info@carlabusa.com
Phone: (+1)8567993100
Address: 7100 Westfield ave ste A Pennsauken, NJ 08110 New Jersey | USA