Shipping Policy

Last Updated: [add date]

Thank you for shopping with Carlab USA. This Shipping Policy explains how we process, handle, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

You will receive a confirmation email once your order is placed and another notification when it has shipped.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • Express Shipping: 1–2 business days

Delivery times may vary depending on carrier delays or peak seasons.

3. Shipping Locations

We currently ship within:

  • United States (all states)

If you need international shipping, please contact us before placing your order.

4. Order Tracking

Once your order ships, you will receive an email with a tracking number.
Tracking information may take 24 hours to update after the carrier scans the package.

5. Delayed or Lost Packages

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Incorrect addresses provided at checkout

If your package is lost or delayed, contact the carrier first using your tracking number.
If you still need help, reach out to us and we’ll assist you.

6. Incorrect or Incomplete Addresses

Please ensure your address is accurate before completing your order.
Packages returned due to incorrect addresses may result in:

  • Additional shipping fees

  • Delayed delivery

We do not refund shipping costs for orders returned due to incorrect addresses.

7. Damaged Packages

If your order arrives damaged:

  1. Take photos of the damaged package and items

  2. Contact us within 48 hours of delivery

We will work with you to resolve the issue as quickly as possible.

8. Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or chemical regulations.
If any item cannot be shipped to your location, you will be notified before the order is processed.

9. Contact Us

If you have any questions about shipping, contact us: